Your role at Dynatrace

What’s the role?

As a Dynatrace Log Management and Analytics – Senior Director – Logs, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and observability, with a specialization in Log Management and Analytics.

You will be leading a highly skilled logs team team focusing on our Enterprise Customers to grow our Log Management and Analytics footprint withing these accounts.

In this role you will act as a first line manager, managing a team of logs SMEs as well as work directly with our sales team to understand the needs of our customers, strategize on how to navigate sales cycles, lead a team of sales engineers who provide value-based evaluation scenarios including demonstrations, labs, POCs, and pilots to close business, and align cross-functionally with internal and external stakeholders.

Reporting to the VP of Sales - Logs, you will play a hands-on role in building a team of specialist logs SMEs and owning the revenue growth responsibilities for the group.

About you:

To ensure your success as a Senior Director, Logs, you need to be an ambitious, confident and self-motivated individual, with previous Sales or SE & leadership experience and/or another customer facing role. You need to be passionate about innovative technology, sales, tech sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines

• Excellent communication and presentation skills, with the ability to communicate technical value into business value

• Extensive knowledge and experience working with Enterprise companies

• Previous 5+ years of experience with log analytics technologies and techniques

• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process

• Ability to manage a number of projects simultaneously, work with a number of different sales teams

• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable

• Must be able to travel up to 30% of the time

Responsibilities:

• Build and lead a team of Logs SMEs who serve as our core product introduction, evaluation and education experts

  Coordinate cross functional dotted line resources to achieve your team goals

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business

• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts

• Present Dynatrace’s vision to our customers C-suite executives

• Provide solution guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle

• Present on-stage demonstrations providing insight and context to our customers during key marketing events; either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths

• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs

• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities

• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market

What will help you succeed

Minimum Requirements:
•    Bachelor’s degree in Computer Science or equivalent education or experience required.
•    3+ years of experience within the log management and analytics space 
•    3+ years of leadership experience in similar capacity 
 
Preferred Requirements:
•    Experience with query languages such as SQL, SPL, or KQL.
•    Experience with observability and log collectors/pipelines such as FluentBit, OpenTelemetry, Cribl, and Logstash.
•    Experience with web technologies such as HTML, CSS, and JavaScript.
•    Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.
•    Advanced knowledge of Operating Systems (OS) including Windows and Linux.
•    Experience with DevOps or Site Reliability Engineering practices
•    Knowledge with cloud platforms, including AWS, Azure or GCP
•    Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
•    Experience with automation like Ansible, Puppet, Terraform, etc

Why you will love being a Dynatracer

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.