Your role at Dynatrace

Dynatrace, a global leader in Software Intelligence, is seeking a Lead Salesforce Program Manager to join our dynamic and results-driven Sales Operations team. We’re looking for a strategic, hands-on professional who’s ready to roll up their sleeves and go the extra mile to support our growing sales organization in the following key areas:

• Lead Salesforce.com strategic projects supporting GTM vision for the Sales organization
• Build and execute a vision for Salesforce to improve deal execution, which drives increased efficiency for our Sales and supporting organizations.
• Partner with the Transformation office to strategize end-state vision and implementation timeline for Salesforce CRM & CPQ capabilities to support Dynatrace’s rapid expansion
• Align with Business Systems leadership to define, prioritize, and plan necessary SFDC improvements which drive a future state scalable vision, and coordinate with the team to execute said priorities
• Develop a working model with leadership from other Sales-facing teams (finance, partner, sales enablement, etc) to ensure effective partnerships across our organizations
• Define best-in-class Sales-focused processes built on SFDC functionalities that enable an effective multi-faceted SaaS business model

What will help you succeed

• Minimum expectation of a Bachelor’s Degree OR equivalent education/experience
• 8+ years relevant experience required, Salesforce.com platform preferred
• Proven track record of leading organizations through significant software implementations
• Partner-facing deal management and pricing operations experience, including the use of Partner Relationship Management (PRM) systems, Partner Portals, and Partner Pricing tools integrated with CRM and CPQ platforms.

Preferred Qualifications:

• Experience in SaaS specific software and process requirements
• Salesforce.com certification
• Excellent written and verbal communication skills, effective leadership, and ability to guide all levels of the organization through a vision to execution

Why you will love being a Dynatracer