Your role at Dynatrace

Dynatrace, the global leader in Software Intelligence, is looking for a Revenue Enablement Specialist to join our dynamic and motivated Sales Operations - Sales Process Support Team. This is an exciting opportunity to expand your career; while playing a critical role in accelerating the sales cycle.  We are looking for a driven individual who is extremely organized and always willing to go the extra mile.  

• Provide one-stop-shop support to Sales and Sales Management by assisting them through the sales processes, including quoting process support, proposals and questionnaire response support. 
• Cross functional collaboration with multiple teams and geographic locations (Sales, Sales Engineering, Security, Finance, Product, Partners, Deal Desk and Legal to name a few) to ensure timely response to requests and support deal cycles. Working closely with internal teams and using excellent project management skills, clear and concise communication, and efficiently manage proposal responses. 
• Manage internal coordination of customer responses via Responsive (RFP, RFI, security / vendor questionnaires) to deliver high quality proposals within customer defined timeframes. Collaborate and work closely with Sales Teams to understand goals, objectives and requirements to develop a proposal plan. 
• Provide all internal communications around proposal process and expectation setting. Proactively communicate status updates and “remove the noise” so that the sales team can focus on selling. 
• Pursue and leverage feedback from Sales Team and other stakeholders to proactively improve internal process and system improvements to gain efficiencies   
• Liaison with Sales Management to identify and prioritize response pipeline accordingly. 
• Support with content in Japanese and manage document repository for quick-turnaround opportunities. 
• Organize operational trainings and general cadences with Account Executives and Sales Management on an ongoing basis. 
• Provide assistance on other projects as needed. 

What will help you succeed

Qualifications:  

• 3 to 5 years of experience in sales support, bid management or sales operations, ideally in a high-tech or SaaS organization  
• Bachelor’s degree in Business Administration or related field.  
• Proficiency in English and Japanese is a must.  
• General understanding of Customer Relationship Software, Salesforce experience preferred  
• Responsive and other project management tools experience is desirable 
• Proficient in Microsoft Excel 

To be successful in this role, we are looking for a candidate that has:  

• Energetic self-starter with proven project management skills who can learn on the fly and embrace change 
• Ability to problem-solve and exercise judgment with minimal oversight 
• Excellent time management and organizational skills with the ability to manage multiple tasks and re-prioritize workflow as necessary. 
• Ability to work with teams across time-zones, with a sense of urgency, while maintaining sharp attention to detail, ensuring customer deadlines are met. 
• Team player with strong interpersonal and communication skills with ability to interface across all levels of the organization. 
• A “customer first” attitude, with strong sense of ownership and follow-through. 
• Ability to embrace change with a positive attitude, solution mindset and pivot as necessary. 
• Superior writing and editing skills is desirable. 

Why you will love being a Dynatracer

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. 
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. 
• A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
• A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.