Log Specialist - Quebec, CA

Your role at Dynatrace

• Act as the domain "subject matter expert" (SME) for Logs, staying ahead of industry trends like OpenTelemetry (OTel), log pipelines (Cribl/BindPane), and cloud-native logging (CloudWatch/Stackdriver).
• Articulate the architectural superiority of Dynatrace Grail—specifically how its schema-on-read and index-less storage solve the "cardinality explosion" of modern logs.

• Partner with Account Executives/SEs to identify and execute displacement plays against legacy incumbents
• Lead high-stakes Proof of Concepts (POCs) that drive Logs consumption that prove ROI by reducing data ingest costs while increasing troubleshooting speed.
• Build "Economic Value" models that show customers how to optimize their SaaS consumption and maximize their Dynatrace investment.

• Expertise in architecting resilient, vendor‑neutral log‑ingestion frameworks utilizing Fluentd, Logstash, and OpenTelemetry Collector pipelines, etc.
• Help customers navigate complex log-routing scenarios, ensuring high-value data is prioritized for analytics while low-value data is archived cost-effectively.

• Identify "consumption bottlenecks" within existing accounts and proactively provide technical guidance to unlock more log data volume and user adoption.
• Conduct "Best Practice" workshops focused on log-based alerting, DQL (Dynatrace Query Language) proficiency, and dashboarding.

What will help you succeed

• Education: Bachelor's degree in - Computer science, Engineering, or equivalent practical experience.
• 5+ years in a domain, specialist, pre-sales, professional services, or SRE role, with at least 3 years specifically focused on Log Management or Big Data analytics

• Technical Depth: Advanced proficiency in Query Languages (e.g., Splunk SPL, Kusto QL, SQL, or Lucene).
• Deep understanding of Log Ingestion pipelines and "Telemetry Pipelines" (Cribl, BindPlane, Vector).
• Hands-on experience with Kubernetes, OpenShift, and Serverless logging patterns.
• Cloud & DevOps: Strong knowledge of AWS, Azure, or GCP logging ecosystems and automation tools like Terraform or Ansible.
• Business Acumen: Ability to translate "bits and bytes" into "dollars and cents"—explaining how log management impacts MTTR and operational overhead.
• Hands‑on exposure to modern observability pipelines, including Cribl solutions or OpenTelemetry logging specifications.
• Familiarity with the Cribl ecosystem or OpenTelemetry logging specs.
• Experience with scripting (Python, Go, or Bash) for log transformation and data cleanup.

Why you will love being a Dynatracer

• Dynatrace is a leader in unified observability and security. 
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. 
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. 
• The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. 
• Over 50% of the Fortune 100 companies are current customers of Dynatrace. 

Compensation and Rewards

• The base salary range for this role is $130,000 - $160,000 CAD. When determining your salary, we consider your experience, skills, education, and work location.
• Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system. 
• We also offer medical/dental benefits, and a company matching 401(k) plan for retirement.