Your role at Dynatrace

The Talent Acquisition Operations Specialist plays a pivotal role in ensuring a seamless, efficient, and effective talent acquisition process across the organization. This role encompasses system oversight, candidate and contractor logistics, and the administration of TA policies and processes. With a strong focus on program management and continuous improvement, the specialist will optimize TA systems and enhance the overall talent acquisition capability. As a subject-matter expert, this individual will contribute to a reliable, engaging, and smooth experience for candidates and employees, partnering closely with onboarding stakeholders to ensure a successful transition from candidate to employee.

Candidate & Contractor Logistics 

• Coordinate and manage interview scheduling across teams and regions. 
• Oversee contractor hiring processes, including requisition approvals, request handling, and offer coordination with onboarding. 
• Administer agency support, including creation and renewal of agency agreements, ZIP requests, and TA support for agency work requests. 

Policy, Process & Support 

• Administer and maintain TA policies and work instructions across EMEA in partnership with TA Operations Specialists in other regions 
• Manage internal and external Service Level Agreements (SLAs) to ensure timely and quality candidate engagement during the interview process 
• Ensure recruitment processes are aligned with business needs and user expectations. 

Program Management & Tool Adoption 

• Participate in large-scale projects aimed at optimizing TA processes and systems. 
• Drive adoption of agentic AI tools to enhance candidate, business and employee experiences. 
• Collaborate with cross-functional teams to implement new technologies and workflows. 
• Contribute to the evolution of consistent and harmonized global TA processes. 

System Oversight & Management 

• Operate within SuccessFactors (SF), managing first-level functional questions and issue resolution (training provided). 
• Oversee Paradox for interview scheduling and promote stakeholder adoption and usage. 

What will help you succeed

Minimum Requirements:

• A minimum of 4 years experience working in Talent Acquisition Operations scheduling interviews and other related work duties  Preferred Requirements:
• Familiarity with SuccessFactors and Paradox (or similar systems) preferred.
• Experience working across global regions (EMEA, NORAM, APAC) is a plus.
• Excellent communication, organizational, and stakeholder management skills.
• Ability to work independently and collaboratively in a fast-paced environment. 

Why you will love being a Dynatracer

• Opportunity to shape and enhance global TA operations.
• Collaborative and inclusive work environment.
• Exposure to cutting-edge tools and technologies in talent acquisition.
• Professional development and growth opportunities.