Strategic Learning & Development Advisor

Your role at Dynatrace

Design and deliver post-sales enablement events that break down silos, strengthen cross-functional collaboration, and improve how Customer Success, Professional Services, and Technical Support work together to drive customer outcomes—while ensuring strong, consistent post-sales representation across major company events (e.g., SKO, customer conferences). 

Own the end-to-end strategy, design, and execution of internal enablement events that combine cross-functional collaboration, applied product usage, and real-world customer scenarios. 

The role exists to: 

• Break down silos and build shared ownership across post-sales teams 
• Enable roles to deliver better customer outcomes through stronger product, process, and framework knowledge 
• Drive hands-on execution capability by embedding product usage in realistic scenarios 
• Improve alignment and execution across roles, workflows, and handoffs 
• Ensure consistent post-sales presence across internal and external events 

Key Responsibilities 

Own D1 Enablement Events (Outcomes to Execution) 

• Own end-to-end delivery of D1 enablement events (global and regional), accountable for outcomes not just logistics.  
• Define event objectives with D1 leadership and translate them into clear agendas and session designs. 
• Lead event logistics and in-person execution, partnering for vendor/procurement support.  

Design Agendas that Drive Real Outcomes 

• Build event agendas that directly support D1 priorities  
• Structure sessions to achieve specific outcomes such as alignment, capability building, and cross-functional collaboration not content delivery alone.  
• Design interactive formats that enable participants to work together, solve problems, and understand how D1 functions connect.  

Deliver & Facilitate High-Impact Sessions 

• Facilitate sessions, workshops, and group discussions, creating energy, engagement, and participation.  
• Act as the on-site lead during events, ensuring flow, timing, and overall experience deliver against objectives.  

Align Content & Speakers Across D1 

• Work with stakeholders across D1 to source and shape content for events.  
• Ensure content is relevant, consistent, and aligned to D1 priorities and messaging including alignment with Sales narratives and enablement cycles.  

Capture Outcomes & Improve Future Events 

• Capture insights, feedback, and outcomes from events to continuously improve format, content, and impact.  

Travel:

This role requires regular travel to support both internal and customer-facing events, including on-site planning, delivery, and execution. Travel will vary depending on event cadence but will typically include participation in regional and global and regional events. 

This is a remote eligible position. Candidates who live within a 45 mile radius of Boston, MA; Detroit, MI; and Denver, CO; will be required to work hybrid (2 days per week) out of our Dyntrace office. All candidates will be required to work EST hours.

What will help you succeed

Required 

• Strong event management ownership experience with proven delivery of multi-day, multi-session events.  
• Experience designing event agendas and formats that drive engagement, collaboration, and learning outcomes.  
• Background in post-sales and enablement with strong understanding of messaging, positioning and customer conversations.  

Core Capabilities 

• Exceptional facilitator able to lead sessions, energize audiences, and create meaningful interaction.  
• Strong ability to translate leadership priorities into structured, outcome-driven agendas.  
• Highly organized, with the ability to manage complex, global event coordination.  
• Strong stakeholder management across senior leaders and cross-functional teams.  

Why you will love being a Dynatracer

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
• A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
• A relocation team that is eager to help you start your journey to a new country, always there to support and by your side.
• Attractive compensation packages and stock purchase options with numerous benefits and advantages.

Compensation and Rewards

DOE, salary $190K - $205K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location.