Part-time Leave Advisor

Your role at Dynatrace

The Leave Advisor manages the day-to-day administration of employee leave programs in the United States, including Short-Term Disability (STD), Long-Term Disability (LTD), FMLA, and state-mandated leave programs. This role works closely with an outsourced leave administration partner to ensure accurate case management, regulatory compliance, and a positive employee experience. The position also supports the administration of ADA workplace accommodations, partnering with HR, managers, and vendors to ensure timely, compliant, and consistent outcomes. 

This is a part-time role focused on operational execution, employee support, and compliance. 

Key Responsibilities 

Leave Administration (STD, LTD, FMLA & State Leaves) 

• Administer U.S. leave of absence programs, including STD, LTD, FMLA, and applicable state and local leave programs. 
• Manage leave cases from intake through return to work, ensuring accurate documentation, eligibility determination, and timely follow-up. 
• Partner with the outsourced leave administration vendor to coordinate leave approvals, extensions, denials, and return-to-work actions. 
• Monitor vendor data accuracy and case progression; escalate issues or discrepancies as appropriate. 
• Ensure leave designations align with federal, state, and company policies. 

ADA & Workplace Accommodations 

• Support the ADA interactive process for workplace accommodation requests. 
• Coordinate with employees, managers, HR Business Partners, and medical reviewers to obtain documentation and evaluate accommodation needs. 
• Track and maintain confidential accommodation records in compliance with legal and company requirements. 
• Assist with implementation and monitoring of approved accommodations. 

Compliance & Policy Support 

• Ensure compliance with FMLA, ADA, STD/LTD plan provisions, and applicable state leave laws. 
• Apply company policies consistently while escalating complex or sensitive cases as needed. 
• Maintain documentation to support compliance reviews, audits, and potential legal inquiries. 

Vendor & Stakeholder Coordination 

• Act as a liaison between employees, HR Business Partners, Payroll, and the outsourced leave vendor. 
• Coordinate with Payroll to ensure correct pay status, benefit continuation, and leave-related deductions. 
• Respond to employee inquiries regarding leave status, required documentation, and next steps with empathy and clarity. 

Data, Systems & Reporting 

• Maintain accurate leave and accommodation data in HRIS and vendor platforms. 
• Track case metrics, deadlines, and return-to-work status. 
• Prepare standard reports and support ad hoc data requests related to leaves and accommodations. 
• Utilize Microsoft Excel and related tools to review data and support reconciliations. 

Technology & Continuous Improvement 

• Use Microsoft tools (Excel, Outlook, Teams, SharePoint) to manage workflows and documentation. 
• Leverage approved AI-enabled tools (e.g., Copilot or workflow automation) to improve accuracy, efficiency, and tracking. 
• Contribute to process documentation and continuous improvement initiatives related to leave and accommodation. 

What will help you succeed

Required Qualifications & Experience 

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent practical experience. 
• 2–4 years of experience administering employee leave programs and/or disability management. 
• Working knowledge of FMLA, STD, LTD, ADA, and state leave programs. 
• Experience working with an outsourced leave administration vendor. 
• Familiarity with HRIS and leave management systems. 
• Strong proficiency in Microsoft Excel and Microsoft Office tools. 
• Ability to manage sensitive employee information with professionalism and discretion. 

Skills & Competencies 

• Strong understanding of U.S. leave and accommodation compliance requirements. 
• High attention to detail with the ability to manage multiple concurrent cases. 
• Clear, empathetic communication skills when working with employees and managers. 
• Strong organizational, documentation, and follow-up skills. 
• Ability to work independently within established guidelines. 
• Collaborative approach with HR, Payroll, and external partners. 

Preferred Qualifications (A Plus) 

• Experience administering state paid family and medical leave programs. 
• Experience supporting return-to-work or transitional duty processes. 
• Familiarity with accommodation tracking or case management tools. 
• Experience with HR systems such as SuccessFactors or similar. 
• Interest in improving HR operations through technology and automation and AI. 

Why you will love being a Dynatracer

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Compensation and Rewards