Lead Project / Program Manager

Your role at Dynatrace

We are seeking a highly skilled and experienced Lead Program Manager to join the DynatraceONE Operations team. The ideal candidate will have a proven track record in managing complex cross-functional programs, driving program governance, and delivering impactful organizational changes that align with business objectives.  

  

Key Responsibilities:   

  • Orchestrate the post-sales organization’s major initiatives in alignment with overall company objectives. 
  • Act as end-to-end program lead for key post-sales initiatives to ensure delivery success, manage multiple programs concurrently.  
  • Define clear roles and responsibilities across workstreams and promote an environment of accountability. 
  • Own communication of program updates to leadership and program stakeholders.  
  • Implement change management principles to facilitate smooth transitions throughout the organization.  
  • Foster collaboration among teams including post-sales, product development, engineering, and IT to ensure seamless execution of transformational initiatives.  
  • Define KPIs and metrics for operational success, continuously monitor progress, and report on the effectiveness of transformation.  
  • Champion a culture of shared ownership, constant transformation, and urgency. 

What will help you succeed

Preferred Requirements:   

  • 8+ years of experience in program management, with a focus on post-sales and/or GTM programs.   
  • Exceptional communication and interpersonal skills, with an aptitude for building relationships at all levels of the organization.   
  • Proven ability to manage multiple projects and deadlines in a fast-paced environment.   
  • In-depth experience with program management tools like Monday or Asana.  
  • Strong leadership skills with the ability to motivate and inspire cross-functional teams.   
  • Strategic thinker with a results-oriented mindset.   
  • Ability to connect the dots across teams, metrics, and initiatives  
  • Nice to have: familiarity with Salesforce. 

Why you will love being a Dynatracer

  • A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
  • Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
  • A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
  • An environment that fosters innovation, enables creative collaboration, and allows you to grow.
  • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
  • A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
  • A relocation team that is eager to help you start your journey to a new country, always there to support and by your side.
  • Attractive compensation packages and stock purchase options with numerous benefits and advantages.

Compensation and Rewards

DOE, salary $145K - $160K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location. 

5349
Boston
US
Customer Success
Remote
Full-time