Lead Project / Program Manager

Your role at Dynatrace

We are seeking a highly skilled and experienced Lead Program Manager to join the DynatraceONE Operations team. The ideal candidate will have a proven track record in managing complex cross-functional programs, driving program governance, and delivering impactful organizational changes that align with business objectives. 

Key Responsibilities:  

• Orchestrate the post-sales organization’s major initiatives in alignment with overall company objectives. 
• Develop and implement processes to streamline activities, intake, and execution across the post-sales organization. 
• Act as end-to-end program lead for key post-sales initiatives to ensure delivery success. 
• Define clear roles and responsibilities across workstreams and promote an environment of accountability. 
• Implement change management principles to facilitate smooth transitions throughout the organization. 
• Foster collaboration among teams including product development, sales, marketing, and IT to ensure seamless execution of transformation initiatives.  
• Define KPIs and metrics for operational success, continuously monitor progress, and report on the effectiveness of transformation. 
• Champion a culture of shared ownership, constant transformation, and urgency. 

What will help you succeed

Preferred Requirements:  

• 8+ years of experience in program management, with a focus on post-sales and/or GTM programs.  
• Exceptional communication and interpersonal skills, with an aptitude for building relationships at all levels of the organization.  
• Proven ability to manage multiple projects and deadlines in a fast-paced environment.  
• In-depth experience with program management tools like Monday or Asana 
• Strong leadership skills with the ability to motivate and inspire cross-functional teams  
• Strategic thinker with a results-oriented mindset  
• Ability to connect the dots across teams, metrics, and initiatives 
• Nice to have: familiarity with Salesforce 

Why you will love being a Dynatracer

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
• A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
• A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.

Compensation and Rewards

DOE, salary $140K - $150K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location.