Your role at Dynatrace

Our Transformation Office is composed of industry-leading professionals dedicated to revolutionizing internal operations, driving strategic alignment, and enabling efficiency at scale across Dynatrace. We accelerate organizational agility to fuel business growth.

Join Our Team

As Director, Strategy & Operations, you will be a key part of the Transformation Office and sit at the heart of our Strategy & Operations team. You’ll be a high-visibility leader—partnering with Marketing and other key stakeholders to define strategic roadmaps, lead enterprise programs from ideation through execution, and measure outcomes that inform future strategy. You’ll serve as a trusted advisor, driving change across people, process, and technology.

Key Responsibilities

• Develop and maintain strategic roadmaps and priorities in partnership with Marketing leadership and other business stakeholders.
• Provide leadership-level strategic direction for complex, cross-functional programs and initiatives, ensuring alignment to enterprise goals.
• Oversee and facilitate the team’s engagement with enterprise processes, governance frameworks and delivery models.
• Lead and mentor cross-functional teams—facilitating collaboration among stakeholders, technical delivery teams, and third-party vendors.
• Communicate program status, milestones, KPIs, and business impact clearly to executives and stakeholders.
• Drive operational improvements: advise on best practices, implement organizational change, and optimize processes/technologies to enhance efficiency.
• Evaluate program outcomes using data-driven insights to guide decision-making and refine future strategies.
• Ensure compliance with company policies, industry regulations, and internal governance standards. 

This is a hybrid role (2 days per week) out of our Boston, MA office. 

What will help you succeed

Minimum Requirements

• 12+ years of program or portfolio management experience in a fast-paced, technology-driven environment.
• Bachelor’s degree.

Preferred Requirements

• Experience in marketing or go-to-market program planning and execution.
• Proven track record managing multiple large-scale, complex programs from initiation to successful delivery.
• Deep understanding of the software development lifecycle (SDLC) and experience with transformational initiatives affecting people, processes, and technology.
• Strong interpersonal leadership with the ability to influence high-level decision-making and foster alignment across all organizational levels.
• Expertise in budget planning, resource allocation, and financial governance.
• Proficient in leveraging data and KPIs to drive continuous improvement.
• Demonstrated ability to build trust and act as a strategic business partner to senior executives.
• History of coaching, mentoring, and scaling high-performing program management teams.
• Familiarity with AIOps, observability platforms, or cloud-native technologies is a plus. 

Why you will love being a Dynatracer

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. 
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. 
• A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
•  A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.

Compensation and Rewards

DOE, salary $170K - $190K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location.