Your role at Dynatrace

The Extensions consultant works directly with several Dynatrace departments and our customers to design, develop and support extending our award-winning APM solutions.

What will help you succeed

• Serve as a subject matter expert on techniques and best practices for extending Dynatrace, combining product expertise with your skills and knowledge
• Consult with customers to understand and meet, their business and technical goals
• Develop, and support, integrations with 3rd party tools and devices to extend the footprint of Dynatrace through the extension framework, custom apps and custom workflow actions
• Work with customers to provide information on how to best incorporate the Dynatrace product in non-out-of-the-box supported environments
• Participate in project scoping and integration architectural deployment design
• Partner with the sales team as needed in presales technical sessions
• Recommend complementary Dynatrace product features to meet customer goals

Required Skills

• Undergraduate or graduate degree in Computer Science, Computer Information Systems, or a related technical discipline, or equivalent work experience
• Hands-on design and programming experience, preferably Python or ReactJS/Typescript
• Consulting/development experience, preferably with APM tools
• Able to multitask, for example a few customer engagements, Slack, emails, support questions and side projects
• Self-starter and driven to deliver projects on time
• Comfortable with taking shortcuts to deliver value for money for internal and external customers
• Strong architectural understanding of infrastructure observability
• Clear understanding of highly distributed applications and how they interconnect and communicate, from the browser or mobile app, through the cloud, CDNs, and third parties, into the data center, and through to the back end
• Demonstrated experience with data visualization via charts, tables and dashboards, including appropriate use of granular and aggregate data
• High technical comfort with Windows administration, and with Linux/UNIX command line
• High technical comfort creating and maintaining personal virtual machines (Windows and Linux guest OSes)
• Experience with, and understanding of, Docker for personal test environments
• Inherent and proven problem-solving nature, with an engaged, self-motivated, can-do attitude
• Excellent verbal and written English communication skills and attention to detail
• Comfortable with people from the development labs to the executive offices
• Comfortable taking educated risks as warranted

Why you will love being a Dynatracer

Dynatrace is a leader in unified observability and security. We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. Over 50% of the Fortune 100 companies are current customers of Dynatrace.